GMotor

A unique Web-based supply chain investigation and management interactive platform, using advanced but proven technology providing secure 24/7 live access using PIN and password for clients and expert service providers with defined user access.

Features

Data

• Extensive data capture
• Multiple names, addresses, vehicles and association types with relational links
• Complex automatic and manual searches
• Will link to proprietary analytical software used by UK Police
• Policy Data
• On-line access to Ordnance Survey locus mapping and video clips (www.cfa-solutions.info)
• Support for Ordnance Survey mapping, video clips, photographs and 360° panoramic photography
• Animated accident reconstruction with Ordnance Survey backdrop
• Communication with 3rd party systems via XML transport (e.g. Vehicle History Checks)

Communication

• Interactive Case Notes history to record messages and actions
• Visual aid to multi-party conference calls
• Sending and receiving email and SMS messages
• Task scheduling function
• Internet access ideal for remote or home workers
• Accepts electronic data instructions from Clients in multiple, configurable formats
• Transmits electronic data reports to Clients

Documents

• Controlled access through user levels
• Create, edit and upload documents
• Upload and display photographs and scanned images
• Document archive storage and retrieval
• Audit trail for claim related documents
• Client and supplier document storage
• Accessible Case Law, procedures and document templates

Management

• Dynamic, real-time management reporting
• Automatic sales and cost of sales link to popular accounting software
• Customer and Supplier selection and management
• Case finance management
• Records individual case concerns and outcome
• Ideal for a virtual office or call centre
• Approved repairer management
• Self-billing support

Applications

1. Currently used as a bespoke system by CFA Solutions, its customers and field operatives in the operation of its business that can be viewed as a demonstration at www.cfa-solutions.net.

2. As a bespoke system for the exclusive use, on an ASP basis, by any insurer, investigation company, loss adjusting or motor inspection company, with the benefits described above, to:

• Manage their own field investigators, claims inspectors or engineers in the investigation of their claims
• Manage a sub-contracted panel of investigators, adjusters or engineers, with the advantage that all are using a common platform for intelligence purposes, each having access to only those claims handled by the individual company.

3. Using all the described advantages, as an industry standard, centrally based network investigation and intelligence gathering tool, to work in conjunction with a Central Data Mining Service.